Relatel challenges the B2B telco market and enhances customer contact for startups

This post is also available in: Danish

Customer contact is a crucial competitive factor

The Danish telco company, Relatel, has a clear strategy to develop plug-and-play solutions for mobile phone services, switch software, and 5G internet with a focus on small and medium-sized enterprises – and especially Danish entrepreneurs.

For smaller businesses, close and stable customer relationships are often a crucial competitive factor for standing out from competitors. For instance, missing an important call could potentially affect whether one lands a new customer or order. Therefore, Relatel’s cloud-based switch solution with built-in queue and chat function is invaluable in a busy everyday life, making it easy and secure to maintain strong customer contact.

Relatel’s solutions are tailored to startups’ needs

With a consistent focus on flexibility, attractive pricing, and scalability, Relatel has set course to become the preferred supplier to smaller businesses. The key to achieving this is to offer solutions developed by Relatel’s own team that can easily be adapted as one moves from start-up to scale-upA scale-up is a strategic phase of business growth with heightened focus on expanding operations, revenue, and market presence rapidly. More.

Despite the intense competition in the B2B telco market, Relatel has still managed to achieve annual growth of more than 20%. According to Relatel’s CEO, Anders Kjær-Jensen, there is a very simple explanation for this success:

“Relatel is created for small and medium-sized businesses. These are the ones we can really help, make a difference for, and fight for every day. We continue our growth strategy and focus because we know that offering our customers unique products that give them a competitive advantage in their everyday lives makes a difference,” says Anders Kjær-Jensen, CEO of Relatel.

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About Relatel

• Relatel provides mobile phone services, 5G internet, and cloud-based switch software to small and medium-sized businesses in Denmark on the best 5G network in Denmark as measured by the Danish Technological Institute.
• Relatel is a Copenhagen-based telco company with a development team that produces the software solutions itself, which are also being used by the company itself.
• Relatel has more than 25,000 business customers and an annual growth rate of more than 20%.
• Read more about Relatel’s solutions at relatel.dk